Support
Last updated: June 8, 2026
Need help? Email us at support@tipara.app.
We reply within 2 business days.
Frequently asked questions
How do I cancel my subscription?
iOS: Settings → Apple ID → Subscriptions → Tipara → Cancel.
Android: Google Play app → Profile → Payments & subscriptions → Subscriptions → Tipara → Cancel.
I cancelled but my access is still active — is that normal?
Yes. When you cancel, you keep premium access until the end of the billing period you already paid for. After that, the app falls back to the free tier.
I changed devices — how do I restore my subscription?
Open the app, go to Settings, and tap Restore Purchases. This calls Apple or Google to re-link your subscription to the new device.
Predictions were wrong — can I get a refund?
Tipara provides informational predictions and does not guarantee outcomes. Refunds for subscriptions are handled by Apple (reportaproblem.apple.com) or Google Play (Play support) according to their policies.
How do I delete my data?
Email support@tipara.app with your Device ID (Settings → About inside the app). We delete all records associated with the device within 30 days.